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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nancy Gale

March 16, 2026

5  out of  5
rating by Nancy Gale
"I recently had a small car towing expense, so I put in a claim with Albert Reyes office. Erin Michelle Gore followed up to make sure I had rec’d my check, which I hadn’t. She told me she would look into it for me. I rec’d my replacement check the next week. Thank goodness she called to check as I had totally forgotten about it. She is always very pleasant to speak with. Albert is very nice and helpful too."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Albert Reyes’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Philadelphia ."
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Dominique Smith

March 7, 2026

5  out of  5
rating by Dominique Smith
"Kyrese was awesome and patient with me he also did wonders to help me stay between my budget"
We responded:
"Thank you for the 5-star review, Dominique! Here on State Farm Agent Albert Reyes’s Team, we are proud to serve our community and appreciate your recognition. "
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Crystal Green

March 2, 2026

5  out of  5
rating by Crystal Green
"Erin pleasantly answered every question i had with patience and certainty with assurd promises to follow up."
We responded:
"Thank you so much for the 5-stars, Crystal! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Moniek Cherry-Alexander

February 19, 2026

5  out of  5
rating by Moniek Cherry-Alexander
"I have been with this company for many years, I find the staff to be very helpful, knowledgeable, empathetic and fast acting. They definitely get the job done. Thank you, Albert & Erin you guys helped me a lot. I appreciate it. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Moniek, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Quinn Peterson

February 11, 2026

5  out of  5
rating by Quinn Peterson
"Erin's customer service is always professional and great."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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BettyJean Woodson

February 10, 2026

5  out of  5
rating by BettyJean Woodson
"Ms. Erin was very helpful, she put my insurance concerns to rest. Thk., U"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Albert Reyes’s Team here in Philadelphia . "
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Jericho Taylor

February 3, 2026

4  out of  5
rating by Jericho Taylor
"They were very helpful as I am appreciative."
We responded:
"Jericho, thank you for the wonderful review! We are so glad to hear that you had a positive experience with us here on State Farm Agent Albert Reyes’s Team. If there is anything we can do to make it a 5- star experience next time, please do not hesitate to share your thoughts!"
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Rondabay Liggins

January 24, 2026

5  out of  5
rating by Rondabay Liggins
"I had to call Albert Reyes, State Farm insurance company, regarding switching insurance from one vehicle to another. I spoke with Erin, who was very helpful. She was able to do everything over the phone and send me confirmation by email all in about 15 minutes or less. It was quick. She was pleasant and now I have my new vehicle insured thank you, Erin!"
We responded:
"Thank you for your kind review of State Farm Agent Albert Reyes’s Team. We appreciate it! Thank you for the amazing review, Rondabay! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Pelotaje Feliz

January 20, 2026

5  out of  5
rating by Pelotaje Feliz
"Excelente servicio y muy cordiales"
We responded:
"Pelotaje, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Albert Reyes’s Team here in our Philadelphia office. "
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Napastars2600

January 20, 2026

5  out of  5
rating by Napastars2600
"Good customer service always !! Never had any problem with this team they are amazing !!"
We responded:
"Thank you for the 5-star review, Napastars2600! Here on State Farm Agent Albert Reyes’s Team, we are proud to serve our community and appreciate your recognition. "
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Rashaun Harris

January 19, 2026

5  out of  5
rating by Rashaun Harris
"I spoke on the phone with Erin to get a new car on my current insurance and the process went through smoothly. She made two quotes for the deductible for me so I could pick which one I wanted."
We responded:
"Rashaun, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Cc Walker

January 19, 2026

5  out of  5
rating by Cc Walker
"Handle claims in a timely manner and always available to answer questions and concerns, thanks Erin!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Albert Reyes’s Team. "
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jasmine cave

January 16, 2026

5  out of  5
rating by jasmine cave
"Great service Great attitude Mr.khyreese white made sure I got what I needed and I was really appreciative!!! I would recommend anyone to go there ! They have great customer service!! And also very thankful for erin, got me what I needed 💯"
We responded:
"Thank you for sharing your experience and knowledge. We are looking forward to working with you. "
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Ali Ahmed

January 15, 2026

5  out of  5
rating by Ali Ahmed
"I talked to amber today regarding auto insurance. She was great in listening and explaining me the different insurance options suitable to my needs!"
We responded:
"Thank you for your kind review of State Farm Agent Albert Reyes’s Team. We appreciate it! Thank you for the amazing review, Ali! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Phyllis Wade

January 15, 2026

5  out of  5
rating by Phyllis Wade
"Ms Erin , is always polite to me when I call State Farm (Albert Reyes ) to discuss any concerns or payments related to my account. Ms Erin is very knowledgeable about any issues or concerns that I may have had and her mannerism is so welcoming. Ms Erin keep up the good works . Thank you"
We responded:
"Phyllis, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Albert Reyes’s Team here in our Philadelphia office. "
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Wayne Glasker

January 15, 2026

5  out of  5
rating by Wayne Glasker
"Working with Erin was a pleasure. She was patient, prompt, helpful, courteous, and professional. She successfully helped me with both auto and home owner's insurance. Awesome."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Albert Reyes’s Team here in Philadelphia . "
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Shakura Bey

January 8, 2026

5  out of  5
rating by Shakura Bey
"Very nice helpful easy to work with and fast"
We responded:
"Dear Shakura, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. We look forward to keeping up the great work! We look forward to seeing you again soon."
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L Her

January 6, 2026

5  out of  5
rating by L Her
"Super great experience with this office. Erin was very kind and helpful on the phone. Went in-person to change my insurance from out-of-state with Amber, and she was absolutely phenomenal. Kind, professional, and understanding. Glad I changed my insurance over to this agent/office."
We responded:
"Hey L, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. We look forward to serving you many more times in the future! See you next time!"
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Tylee Duckett

January 2, 2026

5  out of  5
rating by Tylee Duckett
"Great job from Ms Ashleigh did a wonderful job in help me understand things way more better now will recommend this for my family"
We responded:
"Tylee, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon."
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Michelle Hill

December 22, 2025

5  out of  5
rating by Michelle Hill
"Amber at the Albert Reyes office really made my transition from Texas to Philadelphia seamless and easy !She made it such a comfortable experience I didn't bother going elsewhere. She really made me proud to stick with State farm."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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sky

December 19, 2025

5  out of  5
rating by sky
"Khyreeses Was amazing!!! He has went above and beyond going back and fourth with making the switch over easy and making my new plan affordable for me, Best State Farm Rep!!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Don’t come for me Bri

December 16, 2025

5  out of  5
rating by Don’t come for me Bri
"This Albert man is really good at what he does. I would recommend him any day to work with."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Danielle Shaw

December 16, 2025

5  out of  5
rating by Danielle Shaw
"My Agent Khareese is the truth he takes care of our needs and is very prompt."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Meghan Waldron

December 11, 2025

5  out of  5
rating by Meghan Waldron
"needed to get my own insurance policy and Khyreese was amazing and walked me through every step and explained everything for every question i had. love this office and how friendly everyone was on the phone, made me feel very confident about choosing an insurance plan."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Mohamad Kammoun

December 3, 2025

5  out of  5
rating by Mohamad Kammoun
"⭐ “Amazing service! My State Farm agent made switching back so easy and stress-free.” ⭐ “I ended up saving a lot more than I expected — truly great rates and honest guidance.” ⭐ “Excellent support, quick responses, and real savings. Highly recommend their top-notch service!”"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"